Terms of delivery
The order is processed in 2 working days. In general, the time from order payment to delivery can take 2-5 business days.
All orders placed during the promotion are processed in a queue, so the delivery time of orders depends on whether the order was placed at the beginning of the promotion day or in the second half of the day. When ordering a sold-out product, production can take up to 4 weeks.
Please note that products with personalization and individual engravings may take longer and may last up to 5 business days.
Delivery is made on working days from 9.00 to 18.00, therefore the address must be indicated in the place where you will be within the delivery time.
Please provide the delivery address as accurately as possible. If the delivery address has additional instructions (door code, staircase number, office number, etc.) that the courier should know so that the shipment can be delivered directly to you, please mention them as well. If the address provided is inaccurate or incomplete, the delivery time may be longer.
Please check that the phone number you entered is correct. A courier will call you at this number 1 hour before delivery to agree on the delivery address and exact time.Delivery in Latvia and the Baltic States
We offer free delivery in Latvia, Estonia and Lithuania for all orders. We offer free delivery by courier, with receipt at Omniva parcels or DPD Pick-up points.
Exchange and return
Return costs are € 7.99